Age-Friendly Melville Plan Review

The Age-Friendly Melville 2027-2031 Plan will take over from the current plan, which focuses on how we can be an age-friendly City that enhances the quality of life for older people.  

The plan was developed in direct consultation with community and relevant stakeholders through surveys and workshops. The City engaged with people aged over 55, family members, carers, service providers and the wider community to determine the four priority goals – community support and health services, transportation, communications and information, and housing.  

We asked to hear from those aged 55 and over, as well as their relatives, carers, service providers, and anyone in the community who cares about supporting older people. 

We also wanted to hear from those who will turn 55 during 2027-2031, when this plan will be implemented.  

We connected with the community in a variety of ways to make it easy for everyone to get involved. 

Online and digital 
For people short on time, we asked quick questions on Facebook and captured feedback directly through social media. 

You could also complete our short online survey. The survey was available in multiple formats (online, in person, in hard copy, or over the phone). 

In the community
We dropped into existing community events during November, including the Memory Café and the South of the River Forum (12 November 2025), as well as targeted focus groups with aged care service providers.

Cuppa Conversations 
We encouraged everyone to host their own Cuppa Conversation with family and friends, because great ideas are often shared over a cuppa! We provided a form to help guide your chat.

Feedback collected during the consultation will be reviewed and used to shape the development of the next Plan. 

We take our privacy obligations seriously. Personal information is information we hold, which is identifiable as being about you. Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find out more information about your privacy rights at the Privacy Commissioner's website  and on our privacy page. 

We may collect personal information from you when you participate in an engagement. This may include your email address, residential address and demographic information. This information is used to analyse engagement results , review communication objectives and obligations, or to communicate information to you about the outcomes of the engagement.

We invited all members of our community aged over 55 to attend the South of the River Community Forum on 27 October and 12 November, and share their feedback in person. 

Our online survey could be filled in on their behalf, and we also encouraged Cuppa Conversations.

Our Age Friendly Melville webpage details the range of activities and opportunities we provide, include the Age Friendly Melville Assistance Fund (supporting independent living), events and helpful resources. 

Age Friendly Melville

To receive email notifications, click ‘follow engagement’ at the top of this page. 

These Terms and Conditions were updated on 10 December 2025 to reflect an extended closing period. The winning entries were randomly selected on Wednesday 17 December 2025 and contacted directly.

Terms and Conditions

a. Eligibility
Participants who complete the Cuppa Conversation and survey during the open period and provide their email address and personal information will automatically go in the running to win one of four $50 VISA Gift Cards. Entry is free and the four winners will be selected at random.

City of Melville Officers or Elected Members, their spouses/partners, and children are ineligible to enter the prize draw but are welcome to provide feedback as part of the Age-Friendly Melville Plan engagement.

b. Entry
To enter this competition, participate in the Age- Friendly Melville Plan by completing a hard copy or online survey.
 
Name and email address must be provided to go in the running to win one of four $50 VISA Gift Cards. Entry must be completed during the engagement period between 8.00am Monday, 27 October and midnight Sunday, 14 December 2025. Entries made after this period will not be accepted.

The City reserves the right to disqualify any entry that is not in accordance with these terms and conditions or who has, in the opinion of the City, engaged in conduct in entering the draw which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the City and spirit of the campaign. The City reserves the right to disqualify a winner without warning or notice if the City becomes aware that the winner and/or the winner’s entry is of a type described in this clause. The City accepts no responsibility for any late or misdirected registrations due to technical disruptions, network congestion or for any other reason.

Entry into the prize draw is deemed acceptance of these terms and conditions.

c. Prize Draw Queries
If you have any competition queries, you can get in contact by filling out the Contact Us form on  Melville Talks. The City makes no representations and does not guarantee it will respond to all correspondence by the closing date of the campaign.

d. Prizes
There are four $50 EFTPOS VISA gift vouchers.

Four winners will be randomly selected from a pool of valid entries after the engagement closes. A valid entry is one that was submitted during the competition period, has supplied a valid email address and complies with these terms and conditions.

The prize must be accepted as offered and is not exchangeable or transferable. The prize can be collected from the City of Melville Civic Centre during regular opening hours, or posted to the recipient on request.

e. Prize Draw
The winning entry will be randomly selected at the City of Melville Civic Centre after 12noon AWST on Wednesday, 17 December 2025. Winners will be notified via email.

f. Notification of Winners
The City’s decision is final and no correspondence will be entered into. If the prize is unclaimed or un-awarded after two weeks, a second and final prize draw will be conducted. If the prize remains unclaimed after two weeks, the prize will be forfeited and may be used by the City for alternative purposes at the discretion of the City.

g. Legal Conditions
In the case of the intervention of any outside act, agent or event, which prevents or significantly hinders the City’s ability to proceed with this promotion and in the manner described in these terms and conditions, including but not limited to vandalism, computer virus, technical failure, acts of God, the City may in its absolute discretion cancel the promotion and/or recommence it from the start on the same conditions.

The City is not responsible for any incorrect or inaccurate information, either caused by the entrant or for any of the equipment or programming associated with or utilised in this campaign, or for any technical error, or any combination thereof that may occur in the course of the administration of this campaign including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or satellite network failure, theft or destruction or unauthorised access to or alteration of entries.

h. Privacy
All information is handled in accordance with the City’s Privacy Policy, and the City will not use the information the entrant provides for anything other than for the purposes of administering the competition.