Privacy

Our Privacy Policy

Read our Policy

Your privacy is important to us and any information you provide to us will be treated carefully. 

The City of Melville handles all personal information in accordance with our Privacy Policy.


Privacy and Responsible Information Sharing Act 2024 (PRIS Act)

The PRIS Act 2024 introduces measures for strengthening privacy protections and introducing safeguards for responsible information sharing between government agencies and trusted external providers.

The City of Melville is committed to protecting your privacy in accordance with the Information Privacy Principles (IPPs) set out in the PRIS Act.

Further information on the new legislation can be found on the WA State Government website at Privacy and Responsible Information Sharing Act 2024 (PRIS Act).

Frequently Asked Questions (FAQs)


For More Information

If you have any issues or questions in regard to your privacy, please contact our Privacy Officer via email to [email protected]

Personal information refers to any information or opinion that can be used to make inferences in relation to an individual’s identity regardless of whether this information is true or the form it is recorded in. Some examples of personal information include:

  • Name
  • Date of Birth
  • Address
  • Contact details
  • Audio or video materials or photography
  • Medical records
  • Bank details

Sensitive information includes personal information relating to an individual’s identity in terms of beliefs and associations, health information or any other information that should be under additional privacy protections.

  • You are not required to provide your information under all circumstances. For example, before sharing personal information like your date of birth or other identifying details, make sure there is a reason to collect it or is legally allowed to do so.
  • You can remain anonymous when submitting enquiries or complaints, please refer to FAQ 6 below for more details.
  • You have the right to be notified about what personal information the Council is seeking, why they need it, who they might share it with, whether it is optional and what the consequences are if you choose not to provide the information.

Under the PRIS Act 2024, we have obligations in relation to how we collect, store, use and access personal information. This has been set out by the Council in the privacy policy at the top of this page. This document is based on the 11 information privacy principles, which regulate the handling of information. 

You can remain anonymous when submitting enquiries. However, this may mean that we may be unable to update you regarding the outcome of your request where needed.

You have existing rights to access and correct any personal information held by the Council under the Freedom of Information Act 1992 (WA) (FOI Act). For more details, please see our Freedom of Information (FOI) page.

The PRIS Act provides you with additional rights to access or correct your personal information that any of our contracted service providers hold. 

The PRIS Act also includes a no wrong door policyThis means that regardless of applying to access and/or correct your personal information under the FOI Act or the PRIS Act, your application will be treated as having been made under the correct legislation.

Under the PRIS Act 2024, the Council is required to provide notice in the case of the use of an automated decision-making process to make a significant decision about an individual which involves their personal information.

The PRIS Act sets out 11 Information Privacy Principles that set out how your personal information will be handled. These relate to all aspects of collection, use, disclosure, management, security, and retention of personal and sensitive information.

From 1 January 2027, you have the right to be notified by the Council if your personal information was involved in a breach that is likely to cause you serious harm.

A notifiable information breach might occur when there has been unauthorised access to, or disclosure of, your personal information, or where your personal information was lost in circumstances where unauthorised access or disclosure is likely.

Privacy Collection Statement

This collection notice sets out how the City of Melville will manage your personal information. We will handle any personal information you provide in accordance with the standards set out in the Privacy and Responsible Information Sharing Act 2024 (PRIS Act).

The City of Melville collects personal information about yourself for the purposes of identification and/or administering your request. This includes your full name, demographic details such as your age, residential address, contact details and other information relevant to your request. Some forms also collect sensitive information such as health information, when necessary for completing a service. If you choose not to provide this information, we may be unable to assist with your request.

The information you provide will only be used for the purpose you have provided it. 

Any queries regarding access or correction to your personal information can be directed to our Privacy Officer through [email protected]

This collection notice sets out how the City of Melville will manage your personal information. We will handle any personal information you provide in accordance with the standards set out in the Privacy and Responsible Information Sharing Act 2024 (PRIS Act).

The City of Melville collects personal information for the purposes of identification, managing registrations and participation in any programs, events or activities provided to children, young people and their families by the City, including emergency relief and referrals to support services. We collect the following information:

  • Details of children* 
  • Contact information
  • Residential address
  • Demographic information such as age and gender
  • Medical history
  • Parent/guardian contact information
  • Participant consente.g.photography, promotional purposes  

*the term “children” refers to anyone under the age of 18

The information you provide on this form will only be used for the purposes you have agreed to. If you choose not to provide this information, we are unable to assist with your request.   

The City may share this information with other relevant business areas within the City of Melville so that your request can be completed in a timely and accurate manner.

For further queries regarding access or correction to your personal information, please contact our Privacy Officer through [email protected].

This collection notice sets out how the City of Melville will manage your personal information. We will handle any personal information you provide in accordance with the standards set out in the Privacy and Responsible Information Sharing Act 2024 (PRIS Act).

The City of Melville libraries collect personal information about yourself for the purposes of administering requests regarding library membership. We collect the following information:

  • Your full name
  • Demographic data such as your age and residential address
  • Proof of identification
  • Contact information
  • Details of children

The information you provide will only be used for the purposes you have provided it. If you choose not to provide this information, we are unable to assist with your request.

The City may share this information with other relevant business areas within the City of Melville so that your request can be completed in a timely and accurate manner.

For further queries regarding access or correction to your personal information, please contact our Privacy Officer through [email protected].

This collection notice sets out how the City of Melville will manage your personal information. We will handle any personal information you provide in accordance with the standards set out in the Privacy and Responsible Information Sharing Act 2024 (PRIS Act).

The City of Melville collects sensitive information for the purposes of the assisting with requests under the First Nations Drop-In service. We collect the following information:

  • Contact information
  • First Nations Melville Community member details
  • First Nations businesses
  • First Nations young people, i.e., emergency contact information and/or case information.

The information you provide on this form will only be used for the purpose you have provided it. If you choose not to provide this information, we may be unable to assist with your request. 

The City may share this information with other relevant business areas within the City of Melville so that your request can be completed in a timely and accurate manner.

For further queries regarding access or correction to your personal information, please contact our Privacy Officer through [email protected].

We collect personal information such as your name, contact details, company details, licence or qualification information, and other information relevant to contractor onboarding and management. This information is collected to assess, engage, manage and communicate with contractors, meet legal and operational requirements, and maintain accurate records.

 

Your information may be disclosed to relevant staff and other parties where required or authorised by law. If you do not provide the requested information, we may be unable to register you, engage your services, or provide access to our systems, sites or services. For more information about how your personal information is handled, please refer to our privacy page on our website or contact the City’s Privacy Officer [email protected]

This collection notice sets out how the City of Melville will manage your personal information. We will handle any personal information you provide in accordance with the standards set out in the Privacy and Responsible Information Sharing Act 2024 (PRIS Act).

 

The City of Melville LeisureFit collects sensitive personal information about yourself for the purposes of identification, administering your requests and providing relevant updates about LeisureFit programs and services. We collect the following information:

 

·       Your full name

·       Demographic data such as your age, gender and/or residential address

·       Health information

·       Photography

·       Parent/Guardian and/or emergency contact information

·       Contact information

 

If you choose not to provide this information, we are unable to process your request. The information you provide on this form will only be used for the purpose you have provided it.  

 

The City may share this information with other relevant business areas within the City of Melville to manage bookings and communications.

 

For further queries regarding access or correction to your personal information, please contact our Privacy Officer through [email protected].

Privacy Complaints Form

If you have a complaint you wish to lodge, please fill out our Privacy Complaints Form.

Privacy Complaint Form

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