Did you know:
- 23% of Melville residents are currently over 60
- 18.5% of Australians identify themselves as having a disability
- The City of Melville is the second highest local government area for people living with dementia (Access Economics Report, "Projections of dementia prevalence and incidence in WA: 2010-2050")
Seniors and people living with a disability make up a significant part of the community. The MAFAB network was created to support businesses meet the needs of this important group and is part of a wider strategy to ensure Melville is an accessible, inclusive and age-friendly city.
The City of Melville was formally included in the World Health Organisation (WHO) Age-Friendly Cities network in 2010 and extends the benefits of being part of this network with local businesses as part of the MAFAB initiative. By raising awareness at a business level of the strategies that can be implemented to improve the customer’s experience accessibility and age-friendly service becomes more widespread across the community.
MAFAB members are supported by the City of Melville with:
- Access to the latest government and community initiatives to support
- Age-friendly and accessible businesses including technology, applications and more
- Training and support through workshops and forums
- One-on-one meetings and support from City of Melville staff
- Information from other businesses about initiatives and strategies
One of the disabilities that MAFAB members wanted to gain a better understanding and awareness about was dementia. City of Melville linked MAFAB members with Alzheimer’s Australia WA and sourced resources to share with businesses. For some MAFAB members, such as Apple Garden City and Coffea Café staff training was offered, via the City of Melville’s on-line engagement portal, Melville Talks
The dedicated MAFAB page on Melville Talks has enabled two-way feedback between the business employees and City of Melville and also provides an opportunity for businesses to share information about what has worked for them
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