Pay Your Rates

The City of Melville endeavours to be flexible in assisting ratepayers to complete their rates payments.

There are a number of payment options as well as methods of payment available.

Payment Methods

  • Pay your rates via the City of Melville Online Services. This is a fully secured (encrypted) service and safe to use.

    To submit this payment you need your:

    • Rates Assessment Number
    • Credit Card Details (VISA, Mastercard or American Express)

    Please note:

    • Limit of payment: $10,000 applies.
    • A Merchant Service Fee of 0.6% (inclusive of GST) applies to all credit card payments
  • Credit Card payments can be made over the phone by calling customer service.

    Cards accepted are American Express, Visa or MasterCard.

  • The rates notice you have received has arrived in a re-usable envelope.

    This can be sent back to us with a cheque or money order payment inside to:

    Locked Bag 1, Booragoon WA 6954.

    Please include the payment slip at the bottom of your rates notice.

  • You can pay in person at:

    • Our Civic Centre Customer Service Desk at 10 Almondbury Road, Booragoon (near Garden City), open 8.30am to 5.00pm Monday to Friday; or
    • Any Australia Post Office.

    Please take your Rates Notice with you.


Payment Plans

Standard options for payment are explained on your rates notice:

  • Single payment by the early payment date (qualifying for the Rates Prize Draw)
  • Single payment by the due date
  • Four (quarterly) installments - this will incur a $16.75 admin fee and instalment interest applies (excluding pensioners/seniors).

Payment Difficulties

If you are having difficulty paying your rates, please contact customer service.

Overdue accounts will be charged interest, which begins to accrue at 8 per cent per annum, calculated daily on amounts outstanding after the due date. Details are shown on the back of your rate notice.

If you are a pensioner or senior you may be able to defer your rates.

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