Pay Your Rates

You can BPAY your rates by logging onto your online banking and elect to use either your credit card or bank account details. 

Please refer to your Rates Notice for the customer assessment and Biller Code.

Step 1
Log on to your online banking. Choose the BPAY or bill payment option.
Step 2
Find the BPAY logo on your email or paper bill.
Step 3
Enter the payment details:

• BPAY Biller code
• Customer Assessment Number (CRN)
• Amount from your bill

Then click to pay from your preferred account.

Please note, $100,000 limit applies and no credit card surcharge applies for 2024-2025.

Pay your rates online using the City of Melville online portal. This is a fully secured (encrypted) service and safe to use.

To submit a payment you need your:

• Rates assessment number
• Credit card details (VISA, Mastercard or American Express) 

You can set up a direct debit payment arrangement to pay your rates. This allows you to make automatic, periodic deductions from a bank account of your choice.

You can set up weekly, fortnightly, monthly, yearly or standard quartely instalments. We also offer ad-hoc payment dates.

For more information, download and read our Direct Debit Service Agreement. If you would like to set up direct debit to pay your rates, download and complete the Direct Debit Request Form (Please note that the form must be downloaded and completed from your desktop or phone - do not complete in your web broswer) and email to melinfo@melville.wa.gov.au

We accept credit card payments over the phone.

To make a payment, call our payment line on 1300 880 716. You will need your rates assessment number.

We accept American Express, Visa or MasterCard.

Please note no credit card surcharge applies for 2024-2025.

You can pay by mail using the re-usable envelope included in your rates notice.

Please detach the payment slip at the bottom of your rates notice, enclose with a cheque or money order and send to:

• Locked Bag 1, Booragoon, WA 6954

Please make the cheque or money order out to the City of Melville.

You can pay your rates in person at:

• Our City of Melville Civic Centre, 10 Almondbury Road, Booragoon. Office hours are 8.30am to 5.00pm Monday to Friday
• Any Australia Post Office

You will need your rates notice so please bring it with you.

If you pay in person using your credit card, please note no credit card surcharge applies for 2024-2025.