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Parking Infringements

The council has introduced the Parking Facilities Local Law within the City to ensure orderly parking control, and to avoid hazard to its residents.

Paying your parking fine

The following conditions apply to parking infringements:
 
  • Payment is required within 28 days from the date of issue
  • After 28 days, a Final Demand Notice will be issued, which includes an additional late payment fee
  • If payment has not been received within 28 days, the infringement will be referred to the Fines Enforcement Registry (FER)

Please allow up to 24 hours for the infringement notice to be uploaded into the payment system.
 
Pay an infringement notice

Fines Enforcement Registry

Any infringements not paid within 28 days of the Final Notice issue date, will be sent to the Fines Enforcement Registry, and further charges will apply.

  • The Fines Enforcement Registry can be contacted on (Mobile/International Callers: (08) 9235 0235, between 8.30am to 4.30pm, Monday to Friday (except public holidays), or email fines@justice.wa.gov.au.
  • Once your infringement has been referred to the Fines Enforcement Registry (FER), the City can no longer provide assistance. For more information, please visit the Department of Justice website.

View an Infringement

If you have received a parking fine, you can view the infringement details including photos that have been taken at the time of offence.
Please be aware not all images taken may be displayed in this portal, displayed penalty amount is only valid 28 days from the initial date of issue.

(Currently down for maintenance, apologies)

 Appeal an infringement

Requests to appeal an infringement are required in writing, must be submitted by the driver at the time of offence and can be submitted via the link at the bottom of this page. It is important to note that appeals will only be considered in certain circumstances as listed below.

Information required

Appeals are required to be submitted before the due date of the fine and address the following requirements:

  • Specify the infringement number, or provide copies of relevant documents e.g. infringement, parking ticket etc.
  • Outline reasons why the fine should not apply and
  • Provide full contact details. 

Valid reasons for appeal

With supporting documentation, infringements may be appealed in the following circumstances:

  • Vehicle owner was not the driver and full driver details are provided in the form of a correctly completed statutory declaration
  • ACROD parking permit may have fallen from the dashboard and copy of the valid ACROD permit in the name of the vehicle owner is produced
  • Medical emergencies - completed Consideration of Circumstances form needs to be completed, the information provided on this form will be verified with the Hospital.
  • Vehicle breakdown with breakdown evidence provided by the breakdown service or mechanical repair company

Invalid reasons for appeal

The following are not valid reasons for an appeal and would not allow the withdrawal of an infringement:

  • You did not see or understand signage or did not know parking restrictions applied: Drivers must check and obey parking signage prior to leaving their vehicle.
  • You could not find a parking bay/we’re running late and did not comply with parking signs: Drivers must still follow parking regulations even if they are having trouble finding a bay.
  • You thought you were allowed to/didn’t realise you could not, park in an authorised parking bay: Only authorised vehicles can park in loading zones, taxi stands, disabled parking bays, trailer bays or bus zones.
  • You were only parked during the free parking period and didn’t think you needed to start a parking session: All sign posted parking areas require a valid parking session active. This is used to verify the amount of time a vehicle has been parked in the bay/station and is a requirement.
  • You were only there for a few minutes, lost track of time, were distracted or your appointment went overtime.
  • You needed to use the toilet.
  • You selected the wrong vehicle registration plate or entered your vehicle details incorrectly when starting a parking session:  It is the driver's responsibility to ensure the correct vehicle registration is entered prior to leaving their vehicle.
  • You were visiting someone in hospital/had an appointment/the parking stations had a long queue/were full: We understand parking in the Fiona Stanley precinct can be at a premium at peak times, unless you are experiencing a medical emergency, as listed above, you are required to comply with parking regulations
  • You could not find staff parking and were going to be late for your shift.
  • You ran out of fuel.

Please note, any appeals based on the above examples will be rejected and no further opportunity for appeal will be accepted.
 
Appeal process

Upon lodgement of an appeal within 28 days, the following appeal process will apply:

  • The fine will be on hold during the dispute process.
  • You will receive a letter from Ranger Services advising the outcome post investigation, this will be sent to the same email/address you have sent your appeal from. If using an email please check your junk/spam folder for a response.
  • If photographic evidence is required, please make a request accordingly. 

What if my appeal is not withdrawn?

If your appeal was unsuccessful, please note that you have up to 28 days from reminder notice to pay your infringement without any further penalties.

If you have additional mitigating evidence to support your appeal, you may choose to lodge a second appeal.  The following process will apply:

  • Lodge your second appeal as per request section below.
  • The infringement will again be put on hold pending the outcome of the second appeal.
  • If the second appeal is not supported, you must pay the fine or have the matter heard before a magistrate. 

Please note, if you do not provide additional evidence supporting the second appeal, then your appeal will not be further assessed for withdrawal.
 

Parking Local Laws

For further information on parking requirements within the City's boundaries, please refer to City of Melville Parking Local Laws
 

Anonymous requests

Your contact details are required when lodging this appeal. Anonymous requests or requests not submitted in writing will not be reviewed.
 

Submit an Appeal

If you have read the above scenarios and believe you have reasonable grounds to submit an appeal you can below.
 
  • To lodge an appeal, complete the form below in full, ensure you include any evidence to support your appeal, appeals received without documentation will be rejected.
  • Investigations can take up to 10 business days to complete.

Submit an Appeal
 

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