From 30 July 2020, in person Citizenship Ceremonies will recommence at the City of Melville. We will however, be unable to offer full service ceremonies as we remain subject to COVID-19 safety restrictions and guidelines.

Please read the important information below.

How to Become an Australian Citizen

Applications must be made through the Department of Home Affairs, which can be done online. You will be asked to attend an appointment, to have an interview and sit a citizenship test.

To contact the Department by phone please call 131 881 or refer to their website Department of Home Affairs.

Ceremony Process

After applying for Australian Citizenship approved conferees will receive notification from the Department of Home Affairs by way of an approval letter.

Ceremonies are held at the Civic Centre regularly; usually every month on a Thursday evening however this may change due to special circumstances.

Applicants for Australian citizenship are required to attend a citizenship ceremony in their local council area, or at a location advised by the Department of Home Affairs.

Approved conferee lists will in most cases be sent to us from Home Affairs five to six weeks before each ceremony.  We will then send you an invitation via email approximately one month prior to your ceremony date.

If you are unable to attend the ceremony date you have been allocated please let us know once you receive your invitation and we can move you to the next available date.

It is a legal requirement to produce a current driver's license or passport as identification when you come to register at your ceremony. New citizens are sworn in by the Mayor or approved Presiding person. Approved conferees will make either an Oath Pledge or an Affirmation Pledge depending on the choice made when completing the application for Citizenship. Pledge Cards will be provided at the ceremony.

Once you make the pledge at a ceremony you will receive your Certificate of Citizenship (provided by the Department of Home Affairs). This becomes your legal proof to enrol to vote and apply for an Australian passport.

Electoral Commission representatives will be at the ceremony to assist you to enrol and register to vote.

To enrol contact the Australian Electoral Commission.

For passport enquiries contact the Australian Passport Office.

For Australian citizenship visit the Australian Government’s website.

Urgent or Online Ceremonies

All ceremony allocations are done by the Department of Home Affairs so any early or urgent ceremony requests must go through the Department for approval. The Department does not allow Councils to hold private or urgent ceremonies. We can only allocate you to our next available public ceremony once the Department has sent us your details.

Unfortunately we are not set up to do online or virtual ceremonies. If you do require an urgent ceremony or online ceremony you will need to make the request and get approval through Home Affairs as we are not authorised to do so.

You can email your requests to: and or

Please be aware you will be required to provide supporting documenting with your request.

Lost Citizenship Certificates

If you have lost your certificate and need evidence of your Australian citizenship, you must call the Department of Home Affairs on 131 881.

For Australian citizenship enquiries visit the Australian Government’s website.

Citizenship Ceremonies and COVID-19 Virus 

In person Citizenship ceremonies are set to recommence at the City of Melville on 30 July 2020 however will be subject to restricted numbers due to venue size and our obligations to ensure physical distancing is maintained. The ceremony process will be shortened and limited services provided. This will mean strictly no guests due to capacity restrictions and vigilant physical distancing as a minimum. We have an obligation to follow all safety precautions and guidelines outlined to us by the Federal Government for the continued wellbeing of our community and staff.

We are doing our very best to provide ceremony services that allow you to receive your Australia Citizenship as soon as possible and alleviate the waiting periods you are experiencing. We will be constantly re-evaluating the situation moving forward and hope to return to full ceremony services as soon as it is safe to do so.

In the meantime, please be bare with us, we will be in contact with you very soon once the Department recommences returning all our approved conferee listings.

Please note we were directed by the Department to return all conferee approvals listings sent to us prior to the COVID – 19 pandemic. They will be returned to us on a priority basis (your approval date) and also based on our ceremony dates and capacity. Be aware if you have had prior contact with the City’s Citizenship Officers you may find now we might not have your details on a listing as we wait for Home Affairs to resume transfers.

Citizenship Officers City of Melville

Lucinda and Jade


Update Your Details with Home Affairs

Please update your details on your ImmiAccount. By updating your details through your ImmiAccount, the changes will be immediate.

Alternatively, download the Form 929 Change of address and/or passport details on the Department of Home Affairs website. Then email the form to

Important links

Department of Home Affairs website

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