We're all about Melville talking
Our goal is to bring the City of Melville community together in a safe online space.
Melville Talks is the City of Melville's online engagement platform which provides a range of ways to participate, share ideas and be involved in decisions that can impact your life.
Start contributing today by participating in open community engagement projects. You can join online discussions, share ideas, use interactive maps or complete online surveys.
Interested in being the first to know?
Register today for the Melville Sounding Board and our e-newsletter and be the first to hear about opportunities to help shape the City of Melville.
Register for the Melville Sounding Board
Register for the Melville Talks eNews
FAQs
Below are answers to some of the questions you may have about Melville Talks.
How can I get involved in an engagement? Visit the Engagements page to view the engagements open for community involvement. You can then participate through the methods available which could include a survey, interactive map, poll or discussion board.
What does open, active and closed mean? There are three status for our community engagements:
- Open: The engagement is open for the community to get involved and participate in an activity.
- Active: The engagement is in development but is closed for participation. It may reopen for engagement at a later date for further community input.
- Closed: The engagement has closed.
How can I keep up to date with the progress of an engagement? All engagements with an open or active status have the option for you to follow their progress. Look for the "Follow Engagement" button at the top of the engagement page and enter your details. You will be sent engagement updates for the duration of the project via email and you can unsubscribe anytime.
Do I need to register? You don’t have to register to use MelvilleTalks to participate and get involved with engagements but we will collect some contact information. Your details are not shared with anyone else and we will not spam you. The information is collected in accordance with our privacy policy and is only used to keep participants informed about the engagement(s) they provide feedback to and for us to understand who is getting involved.
We also use this information to improve Melville Talks and better understand the needs and interests of our City of Melville residents who use MelvilleTalks.
What happens to my feedback? Comments, ideas and suggestions received through an engagement process help inform the City of Melville and its Council in decision making processes. Information is collected online via Melville Talks using various tools such as surveys, interactive maps, forums etc and in person using live polling, video, pen and paper.
Depending on whether the information is quantitative or qualitative in nature different methods are used to analyse and report back to the community, the Council and City Staff.
Is my privacy protected? We take our privacy obligations seriously. Personal information is information we hold which is identifiable as being about you. Our collection, us and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find out more information about your privacy rights at the Privacy Commissioner's website and on our privacy page.
We may collect personal information from you when you participate in an engagement. This may inclue your email address, residential address and demographic information. This information is used to analyse engagement results , review communication objectives and obligations, or to communicate information to you about the outcomes of the engagement.
How are comments moderated? Melville Talks is moderated to ensure participants, site administrators and third-parties are safe from malicious, inflammatory and illegal materials. Please view the Moderation Terms of Use.
Public comment and submissions on proposals A public submissions process (public comment or community consultation period) takes place when :
- a proposal seeks to vary a planning policy or development that is likely to impact nearby properties
- the City is seeking to make changes to a planning scheme (e.g. a re-zoning), local planning policies, local laws, structure plans, master plans, policies and City-wide strategies.
During these processes the community and/or stakeholders will be invited to complete a submission on the proposal. Submissions received by the City will be considered as part of the assessment process, however submissions do not bind the City or Council when making a decision.
A summary of comments and/or a tabled submission report may be included in publicly available Council reports or notice. Personal details such as name and address and/ or identifiable information will be removed from these reports unless agreed upon when completing the submission.
Why does the City seek demographic questions in their surveys and forms? The City of Melville incorporates demographic questions in its surveys to ensure that the feedback collected accurately represents our diverse community. This approach allows us to engage a wide range of stakeholders and tailor our communication strategies effectively. By analysing demographic data, we can identify segments of the community that may not be adequately represented, enabling us to create targeted outreach opportunities. We also use this information to monitor, meet targets and evaluate our efforts.
To maintain the integrity of our feedback process, we implement measures to prevent duplicate responses, ensuring that we capture distinct viewpoints. Participants have the option to refrain from providing identifiable information if they choose.
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