If your bin if broken, damaged or stolen, you can get it repaired or replaced, free of charge. Find out more below.
Repair Your Bin
If your lid or wheels are damaged please submit a request to repair your bin. We aim to complete repairs within five business days.
Please leave your bin on your verge by 6.00am the day after you submit your request.
Request bin repair
Replace Your Bin
If your bin is stolen or the body of the bin is cracked, split, damaged or vandalised please submit a request to replace your bin. We aim to replace bins within five business days. Your bin must be empty (or close to) for us to replace it.
Please leave your bin on your verge by 6.00am the day after you submit your request.
Request bin replacement