If your bin if broken, damaged or stolen, you can get it repaired or replaced, free of charge. Find out more below.
Repair Your Bin
If your lid or wheels are damaged please submit a request to repair your bin. We aim to complete repairs within five business days.
Your bin must be presented on your verge by 6.00am the day after you submit your request in order for us to repair it.
Request bin repair
Replace Your Bin
If your bin is stolen or the body of the bin is cracked, split, damaged or vandalised, please submit a request to replace your bin. We aim to replace bins within five business days. Your bin must be empty (or close to) and presented on your verge by 6.00am the day after you submit your request in order for us to replace it.
Request bin replacement