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Useful Tools and Resources

Tools for Volunteering Leadership and Management

This section was created with the aim to improve your volunteer workforce’s impact.

Volunteering doesn’t happen in a vacuum; volunteers and managers of volunteers are part of the wider unit that is the organisation. Contributions of volunteers, and contributions of those with responsibility for them, enable the organisation to achieve all that it says it is going to achieve. For these contributions to be really effective, and for the organisation and the volunteers to get the best out of each other, the whole organisation needs to be engaged with what volunteers do and how they are being supported.

Best Practice organisations make sure people with responsibility for volunteers have sufficient resources to effectively do their job.

We are excited to introduce our toolkit that will help build your capacity through a suite of resources.

We will be continuing to build and grow this toolkit, and welcome suggestions for the types of resources you would find most helpful. Get in touch by emailing  

To see more useful and accessible resources, including policies, procedures, templates, guides, please access the Volunteering WA website here and the Volunteering Resource Hub, an initiative of Volunteering Australia. Together they provide useful evidence-based and current best practice resources to support effective volunteer management across Australia.

Appreciation of volunteers

The work of volunteers is incredibly valuable and essential for organisations, so it’s important that these efforts are recognised, celebrated and appreciated.

Below are the many ways that managers of volunteers, staff and other volunteers within the organisation can show that they appreciate and value their volunteers. 

Celebrate National Volunteer Week

National Volunteer Week is an annual celebration to acknowledge the generous contribution of our nation’s volunteers.  In 2022, National Volunteer Week will take place Monday, 16 May to Sunday, 22 May.

Celebrate International Volunteer Day

International Volunteer Day mandated by the UN General Assembly, is held each year on 5 December.

Show Gratitude all Year Around

A recent survey by the MVRC showed 51% of volunteer respondents viewed a sincere ‘thank you’ from their volunteer manager as extremely or very important. Show your thanks and send a personalised message with our Thank You eCards.

Recognition and Appreciation Ideas

Getting to know your volunteers helps you understand how they prefer to be recognized. Recognition activities should be customized to the individual and reflect their level of engagement.

Here are some best practice and ideas for you to recognise and appreciate your volunteers.


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