Culturally and Linguistically Diverse Communities

The City of Melville is a proudly diverse City where each community contributes to the City’s character. Of our residents, 32% were born overseas, 22% are from countries where English is not the first spoken language and 1% are of Aboriginal descent. Our Neighbourhood Development officers have direct connections with various communities to ensure they are represented where possible.

Harmony Week

Every year in March, the City holds a free multicultural event, to celebrate Harmony Week.

Participate in Neighbourhood Survey

The City is developing our new Neighbourhood Plans for 2017-2020. We are encouraging people who are new Australians with English not as a first language at home, to participate. This is your opportunity to tell us what is happening in your neighbourhood and how we can make Melville a welcoming inclusive City with activities, programs and services that recognises and celebrates our diverse community.

Take the time to have your say - it’s really important to us all. To complete our survey and register for our workshops visit MelvilleTalks.

If you have any questions please contact our Social Justice Advocate on 9364 0666 or email

Translating and Interpreting Service (TIS) for Non English Speakers

The Australian Government, through the Department of Immigration and Citizenship, provides this service for people who do not speak English and for English speakers needing to communicate with them. The City residents are entitled to a free interpreting service provided by the Department of Immigration and Citizenship.

To use the telephone interpreting service, follow these directions:

  1. Call 131 450
  2. Tell the Operator the language you speak
  3. Tell the Operator that you wish to speak to the City of Melville. The phone number is 9364 0666.

This service is available during normal City of Melville business hours. This service is also available on request at the Customer Service Counter at the City of Melville Civic Centre, 10 Almondbury Road, Booragoon.

For more information about the translating and interpreting service and help with English visit the Department of Home Affairs website.

Social English

Learn and practise your English while having fun. The Melville Social English Club offers weekly conversation and grammar classes during school terms, in a friendly and relaxed environment, for beginners to the more advanced.

For more information on times and locations please call 9364 0162 or email

Multicultural Groups – Culturally and Linguistically Diverse (CALD)

Melville has a role to play in identifying and offering opportunities to multicultural groups. Melville will support communities to encourage participation and promote values that unify all members of the community.

Calendar of Cultural and Religious Dates

The Calendar aims to raise awareness of key cultural and religious events, festivals and national days.

For more information visit the Department of Social Services website and see the Calendar of Cultural and Religious Dates for 2018.

Ishar Multicultural Women’s Health Centre Inc.

Encourages the health and wellbeing of women of all ages from cultural backgrounds. Ishar’s services delivery is flexible and responsive to the needs of the participating women who are provided with information, referral, counselling, training and/or support.

For more information visit the Ishar Multicultural Women’s Health Centre Inc. website.

Office of Multicultural Interests

This website will provide you with a wide range of information and resources to help you participate in all aspects of the social, economic and cultural life of our great State.

For more information visit the Office of Multicultural Interests website.


Provide innovative, responsive and culturally appropriate home support and community services to individuals who are aged or have a disability, from culturally, linguistically, spiritually, sexual and gender diverse backgrounds.

For more information visit the Umbrella Multicultural Community Care website.

Fremantle Multicultural Centre of WA

Provides services that build capacity and improve outcomes for migrants and refugees from a diverse range of cultural and linguistic backgrounds. They provide crisis accommodation services, mental health service and settlement support as well as a number of regular programs (listed on the website).

Emergency relief assistance is also available to assist people with their immediate financial crisis, information advocacy and referrals.

For more information visit the Fremantle Multicultural Centre website.

Community Legal Centres Association

Represent the 28 Community Legal Centres (CLCs) operating in Western Australia. It is committed to the principles of human rights, social justice and equity, including the rights of Western Australians to equity in access to legal services.

For more information visit the Community Legal Centres Association website.

Multicultural Services Centre of WA Inc.

The website provides you comprehensive information about the various programs and services that the Centre provides. It also provides links to other organisations that offer a range of services that are of relevance to migrants and refugees.

For more information visit the Multicultural Services Centre website

Tenant Help

Free service designed to help understand what you should expect from your landlord, their property managers and in turn your obligations.

For more information visit the Western Australia Tenant Help website.

Department of Human Services – Multicultural Service Officers

Specialists who help migrant and refugee communities connect with Australian Government Services.

For more information visit the Department of Human Services - Multicultural Service Officers webpage.

Parenting WA

Courses/playgroups for Multicultural people.

For more information visit the Department of Communities website.

Women’s Health and Family Services

Women’s Health and Family Services (WHFS) offers a wide range of programs and services to assist women, their children and communities from all backgrounds. Staff at WHFS are sensitive to the differing needs of clients, and are able to support clients from Culturally and Linguistically Diverse (CaLD) backgrounds in a variety of ways.

For more information visit the Women’s Health and Family Services website.

Department of Home Affairs

Managing migration, humanitarian and citizenship policy and programmes.

For more information visit the Department of Home Affairs website.

CASE for Refugees

CASE is a not for profit community legal centre that provides free legal advice, representation and advocacy to refugees, humanitarian visa holders and people from Culturally and Linguistically Diverse backgrounds who live in Western Australia.

For more information visit the Humanitarian Group website.

Western Australian Equal Opportunity Commission

Contains a range of free information published by the Commission to range awareness and understanding of equal opportunity.

For more information visit the Equal Opportunity Commission website.

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