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Community Safety CCTV and Technology Initiatives

Community Safety CCTV and Technology Initiatives

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Share your views on the draft Community Safety Technology Roll-out Plan and proposed Home CCTV Rebate Program

Last Updated: 17 November 2025 Follow Engagement

The City is seeking community feedback on the draft Community Safety Technology Roll-out Plan, which outlines proposed fixed CCTV installations in public open spaces, and a CCTV Rebate Program to support community safety initiatives.

Community safety is a shared priority for the City of Melville and a key focus under the Council Plan 2024–2034, which aims to build a safe, healthy and inclusive community. We’re exploring new ways to support residents and improve public spaces through technology and other practical measures that help prevent crime and foster a greater sense of security.

Following a recent review of our Community Safety services, several opportunities were identified to enhance safety across the City, particularly through increased use of technology. In response, we have developed a draft Community Safety Technology Roll-out Plan (the Plan), which outlines a phased approach to introduce new safety measures.

The draft Plan includes:

  • Installation of fixed CCTV in public open spaces
  • Deployment of mobile CCTV
  • Proposed updates to the City’s CCTV Policy
  • CCTV Rebate Program

draft Community Safety Technology Roll-out Plan

Alongside this, we are exploring the feasibility of a CCTV Rebate Program to support residents who wish to install CCTV on their private properties. This initiative is being considered separately to ensure community members can provide clear and targeted feedback on whether a rebate is supported and, if so, how it could be structured.

By considering both public and private surveillance solutions, the City aims to build a more coordinated and comprehensive approach to community safety that empowers residents while strengthening our collective response to crime.

At the Ordinary Meeting of Council in April 2025, Council approved the draft Community Safety Technology Roll-out Plan for community consultation.
 

Have your say on Community Safety Initiatives

We're inviting community feedback on two proposed safety initiatives - the draft Community Safety Technology Roll-out Plan and the proposed Home CCTV Rebate Program. These consultations seek community input on the level of support for the actions and options outlined in each proposal. Feedback can be provided on one or both consultations by midnight, Sunday 14 December 2025.

How to get involved

  • View the draft documents in the document library
  • Complete one or both of the online submission forms below
  • Book a meeting with the MelSafe Team to discuss the proposals in person
  • Read the FAQs below or contact MelSafe for more information

If you need help completing an online form or prefer an alternative format, the City of Melville can assist in person or over the phone by calling 1300 635 845. Before submitting your feedback, please review the draft Community Safety Technology Roll-out Plan and FAQs, which include details on proposed locations and financial considerations.

Draft Community Safety Technology Roll-out Plan

The draft Community Safety Technology Roll-out Plan (Plan) sets out a proposed roadmap for introducing new safety measures across the City. The core objectives of this roadmap include reducing crime rates, improving public safety, supporting law enforcement efforts, and promoting community collaboration.

The Plan outlines proposed locations for fixed CCTV and mobile CCTV in public spaces, along with other security upgrades. The Plan also proposes updates to the City’s CCTV Policy and establishes guiding principles for the responsible use of technology and privacy management.

Have your say on the draft Plan
 

Proposed Home CCTV Rebate Program

The proposed Home CCTV Rebate Program aims to support residents who wish to install CCTV systems on their private properties as part of a shared approach to community safety.

As part of this consultation, the City is seeking feedback on the level of community support for introducing a rebate program, which includes a pilot program to test the approach in a designated trial area.

More information on the proposed rebate options and pilot program, including estimated costings is available in the FAQs listed below.

Have your say on the proposed cctv home Rebate Program

FAQs

We’ve developed the following FAQs to assist you in providing your submission on the draft Community Safety Technology Roll-out Plan and the Proposed Home CCTV Rebate Program.
Do you have a question that isn’t included below? Share your question  and we’ll get back to you

Proposed Home CCTV Rebate Program

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What are the details of the proposed rebate program?
The proposed Home CCTV Rebate Program would provide financial assistance to residents who install eligible CCTV systems on their private properties. The proposed structure includes rebates of up to $500 for participants who join the pilot program, or $200 for those who install systems independently.
What are the options being considered?
The City is exploring three different approaches for a potential Home CCTV Rebate Program. Each option provides varying levels of community participation and City of Melville administration oversight.
  
Option 1 – Unmanaged Rebate
Residents who install eligible CCTV could receive a simple, unmanaged rebate. Indicative rebate: $200 per application.
 
Option 2 – Managed Rebate
A structured rebate program similar to those used by other local governments, including basic technical standards (e.g. minimum camera quality and registration with WA Police Cam-Map). Indicative rebate: $500 per application.
 
Option 3 – Managed Rebate with Opt-in Pilot Program
Combines the managed rebate with an opt-in pilot program in selected areas. Participants could share limited, real-time CCTV alerts with the City’s Community Safety Service to help respond to incidents more quickly. Indicative rebate: $200 for standard participation or $500 for pilot participants.

Proposed HOME CCTV Rebate Scheme
What is the pilot program, and how does it differ?
The pilot program would operate within a designated trial area, allowing participating homes to connect compatible CCTV cameras to a City-managed network. This network would send automated alerts to the City’s Community Safety Service during antisocial hours, enabling a faster response - without any direct intervention from the property owner.
I already have CCTV installed at my residence. Does this mean I’m not eligible if the program is adopted?
Eligibility criteria will be confirmed following consultation. The City will consider how existing systems may be included if they meet technical and security standards.
Does this violate property rights or privacy?
No. Participation in the rebate or pilot program would be voluntary. The City will ensure strict compliance with privacy legislation and data management protocols to protect individual rights and personal information


Consultation process

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Why is the community being consulted on the draft Community Safety Technology Roll-out Plan and the Home CCTV Rebate Program?
At the April 2025 Ordinary Meeting of Council, Council resolved to:

Approves the draft Community Safety Technology Plan for community consultation, subject to the following:

  1. Reference to the facility security upgrade projects are removed from the Community Safety Technology Rollout Plan, noting that these projects will instead be considered through the City’s annual asset renewal and maintenance program.
  2. The proposed Home CCTV Rebate Program is to be considered in a separate consultation process.
  3. The principles and objectives to update the CCTV Policy be included in the consultation.
  4. The proposed budget for the different proposals be detailed in the consultation.

Notes that an Elected Member Engagement Session to discuss the consultation findings will be scheduled prior to the item being presented to Council in December 2025 for further consideration.

Notes that the Safer Melville Plan will undergo a formal review, with an amended Plan to be presented to Council in the 2025–2026 financial year.  
Who has the City consulted or engaged as part of developing the proposals?
The draft Plan draws on input from WA Police, other local governments, an internal service review, and feedback from the wider City of Melville community collected through the Council Plan engagement, Our Future Melville. The current public consultation stage now seeks community support of the Plan and the proposed actions.
What can the community influence by sharing feedback?
Community input can influence the level of support for specific actions included within the Plan, help confirm priorities for implementation, and guide how the CCTV Rebate Program is structured and funded.
Who is the final decision-maker?
Following consultation, community feedback will be tabled and presented with an officer report item to Council for their consideration at an Ordinary Meeting of Council. Council will make the final decision on the adoption of the Plan and the future of the rebate program.
What is the engagement process, and what will you do with my feedback?
Following the Council resolution in April 2025, the City launched an initial awareness campaign in mid-2025 to build community knowledge and understanding of the proposed community safety initiatives. This early phase focused on education and awareness, encouraging residents to learn about the proposals and follow the project page ahead of the formal consultation period.
 
In line with the resolution, the community is invited to view the draft Community Safety Technology Roll-out Plan and provide feedback through two separate consultation processes - the draft Plan and the proposed Home CCTV Rebate Program. Community can share their comments online, in-person and over the phone.
 
Community engagement is open until 14 December 2025. All feedback received will be reviewed and included in a report presented to a future Ordinary Meeting of Council for consideration.
 
Why are you asking for identifiable information in the submission form?
We ask for basic details such as your name and suburb to ensure that feedback is genuine, represents a broad cross-section of the community, and can be grouped by area if needed.

By sharing this information, you also help the City ensure we hear from a diverse and representative sample of the community, so that every voice can be considered and reflected in the final outcomes.

Collecting this information also allows us to measure the consultation process -  helping us understand whether we’ve reached our diverse community and used the most effective communication tactics to engage people across different groups and areas.
My privacy is important. Will my information be shared?
All feedback will be managed in accordance with the City’s Privacy Policy. Personal details will remain confidential and will not be published in any report.
My relative is not confident using technology. Can I complete the submissions form on their behalf?
Yes. Feedback can be provided online, over the phone, or in person. You may also assist someone to complete the submission form on their behalf, provided you have their consent.
How do I stay updated on the outcome of the proposed?
Click on the 'Follow Engagement' button at the top of this page to receive email updates



Community Safety Technology Roll-out Plan

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How did the draft Community Safety Technology Roll-out Plan come about?
The draft Plan was developed following a review of the City’s Community Safety services, which identified opportunities to enhance safety through better use of technology. At the Ordinary Meeting of Council in April 2025, Council approved the draft Community Safety Technology Roll-out Plan for community consultation, with a report originally due back in November 2025.

With the consultation period falling during the local government election, and under the City’s Caretaker Policy, community consultation cannot occur during this time. As a result, consultation did not proceed as initially planned.

At the November 2025 Ordinary Meeting of Council, Council resolved to defer the consultation findings to March 2026, with the report now scheduled for the March 2026 Ordinary Council Meeting.

What does the draft Community Safety Technology Roll-out Plan include?
The Plan outlines a phased approach to introduce new safety measures across the City, including:
  • Installation of fixed CCTV in selected public open spaces
  • Deployment of mobile CCTV units
  • Security upgrades to key City buildings
  • Proposed updates to the City’s CCTV Policy to strengthen governance and privacy management.
  • Rebate subsidy program
What surveillance infrastructure currently exists in the City of Melville?
The City currently operates a limited number of CCTV cameras in key activity areas and major public spaces. These are supported by mobile units and a MelSafe 24/7 Community Safety Service that responds to incidents and works closely with WA Police.
What are the cost implications, and how will the Plan be funded?
The draft Plan includes preliminary cost estimates for proposed installations and upgrades. Final funding will be considered through the City’s annual budgeting process, ensuring initiatives are staged and prioritised within available resources.

Estimated Financials CCTV Fixed and Roll-out Plan
Where are the proposed location? I live near one of the proposed locations - should I be worried? Does this mean my area is unsafe?
Not at all. Proposed locations don’t indicate that an area is unsafe; rather, they have been identified as places where CCTV could help deter antisocial behaviour and improve community confidence.
Can I suggest additional locations for CCTV?
Yes, we welcome your input. You can suggest other areas you think should be considered for CCTV coverage in the submission form. Please note, any additional locations would be assessed against crime statistics, community safety priorities, and other factors, and may not necessarily be added.
Does surveillance actually reduce crime?
Research shows that CCTV can act as a deterrent to antisocial and criminal behaviour, assist in incident response, and support police investigations. It is most effective when used alongside other community safety strategies such as lighting, design improvements, and patrols.
Who is MelSafe?
MelSafe is the City of Melville’s integrated community safety and compliance service, bringing together Rangers, Parking & Compliance Patrols, and the Community Safety Service into one coordinated team.

Melsafe


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Who's listening?

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NameLara Kirkwood, Lead - Projects & Education (CS)
Phone08 9364 0666
Email

melsafe@melville.wa.gov.au

Timeline

  • 15 April 2025
  • Ordinary Meeting of Council
    Council endorsed consultation.
  • 21 May 2025 – 5 November 2025
  • Community awareness campaign
  • 25 October 2025
  • Pups in the Park
    Promotion of upcoming engagement
  • 27 October 2025
  • South of the River Forum
    Promotion of upcoming engagement - Community Safety Month
  • 4 November 2025
  • Elected Members Engagement Session
    Engagement and communication approach presented to Elected Members
  • 18 November 2025
  • Ordinary Meeting of Council
    Council defer consultation findings to March 2026
  • 6 November - 14 December 2025
  • Consultation period
    Community invited to view the two proposals and provide comment.
  • 17 March 2026
  • Ordinary Meeting of Council
    Officer recommendation being presented, including consultations findings.

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