With more people staying at home, you may see an increase in items going to in your general waste, recycling or food organic, garden organics (FOGO) bins.
Unfortunately we are unable to increase the number of collection rounds during this time due to the following reasons:
- Lack of availability state-wide for the required amount of waste collection vehicles
- Time taken to coordinate additional collections would exceed isolation timeframes
- We have put in place split shifts to ensure staff are able to carry out business as usual safely during this time
- The City would need to enter into a contract with a private waste company at a great expense and for a minimum 12 month period
Following directives by the State Government, businesses can now receive deliveries at any time of the day. Waste and recycling can also be collected at any time of the day.
Our waste team are doing split-shifts to ensure the safety of our drivers while carrying out business as usual, which will see them collecting waste in some areas earlier in the morning.
Please place your bins out the night before your collection day in case our collection trucks come earlier than normal.
We thank you for your understanding and cooperation during this time.
For other Frequently Asked Questions regarding your waste services and for more information visit our 3-Bin FOGO System page.
There are no changes to the bulk waste or green waste verge collection service.
To find out when your next verge collection is and for more information, visit our Bulk Verge Collections page