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COVID-19 Waste Information and Tips

Similar to Christmas holidays, we understand the family is spending more time at home and you may be generating more food waste or recycling, so we have included some tips and ideas below to help you during periods of isolation.

Tips on Reducing Your Waste and Recycling


  • Tissues, cardboard, shredded paper, and paper hand towels & napkins can all go into your FOGO bin. Just remove all the plastic labels and tape first from cardboard
  • Empty hand sanitiser bottles can go into your recycling bin, just take off the lids and they can go into your general waste bin along with any used disinfectant wipe
  • Use washed takeaway containers as stackable containers for frozen food
  • Use glass jars to store food or other items, or pass them on to friends or groups who make jams

Soft Plastics

  • Plastic bags and soft plastics, including pasta and rice bags, shopping bags, net bags, cling and bubble wrap can be dropped in a REDcycle bin located at most major supermarkets. You may need to store these so place them in a reusable shopping bag to take to the store with you. For more information visit


  • Check what’s in the fridge before going shopping, write a shopping list and plan your next meals around what needs to be eaten. Put things in the freezer if you aren’t able to eat them soon
  • Use the Foodwise Recipe Finder to help you use up food that you already have in your kitchen and fridge
  • Look at clever ways to reuse items – i.e. games or crafts for the kids to keep them entertained at home
  • Resist the temptation to buy two food items for the price of one unless it can be frozen or has a long shelf-life
  • A lot of packaging can be avoided or recycled. Fresh food doesn't need packaging and can be placed in your own reusable bags. Rigid (hard) plastics, tins, paper, foil and clean pie trays, cardboard and drink containers can all go in your recycling bin


  • Avoid single-use, disposable packaging, for example: plastic bags and wrap, and polystyrene
  • Use reusable food containers, lunch boxes, water/drink bottles, straws and beeswax wraps
  • When purchasing large appliances or bulky items, ask the retailer to take away the packaging from the new item
  • Avoid disposable coffee pods or capsules. You can use refillable coffee capsules that you can continue to fill with your favourite coffee blends
  • Avoid junk mail. Place or make a 'No advertising material' or 'No junk mail' label on your letterbox


  • Donate unwanted clothing and other goods in reasonable condition to non-profit organisations, charity stores or charity clothing bins
  • Option to use 'modern cloth nappies' for reusable, washable nappies made from modern fabrics which are shaped to fit like disposable nappies

Reuse and Repurpose

  • Check out creative ways to reuse and repurpose your recyclables this Easter below!
  • Use rechargeable batteries
  • Become a 'green cleaner' and make your own environmentally-friendly household cleaning products, for example: all-purpose cleaner, clothes and dishwashing liquids
  • Join a buy, sell or swap group and offer items that you no longer want to keep, but might be useful to someone else in the community - and consider checking these groups before looking at buying a brand new item

COVID-19 Waste Frequently Asked Questions

Can you do additional rounds of collections given there are more people at home generating waste?

With more people staying at home, you may see an increase in items going to either your general waste, recycling or food organic, garden organics (FOGO) bins.

We are unfortunately unable to increase the number of collection rounds during this time due to the following reasons:

  • Lack of the availability state-wide for the required amount of waste collection vehicles
  • Time taken to coordinate any additional collections would exceed isolation timeframes
  • The split shift measures we have put in place to ensure staff are able to carry out business as usual safely during this time
  • The City would need to enter into a contract with a private waste company but at great expense and for a minimum 12 month period
Are you still supplying compostable liners?

From 7 September, we implemented a token system which will provide residents with three packs of compostable bin liners for their FOGO kitchen caddy, per year.

Find out where to collect your packs, how to purchase additional supplies and alternatives to liners on our Compostable Kitchen Caddy Liner page.

Where else can I get compostable liners?

If you are unable to make it to our FOGO Kitchen Caddy Liners Distribution Point or require more than one roll, you can purchase extra liners from WoolworthsColesFoodWorks or Bunnings, or order them online from Compost-a-PakCardia Bioproducts or Biobag World.

Remember to always use compostable liners, not biodegradable and never use a plastic bag. Compostable liners have these logos and the certified Australian Composting Standard numbers AS4736 and AS5810 on them.

Find out more on our Compostable Kitchen Caddy Liner page.

Why are rubbish trucks arriving earlier than normal?

Following directives by the State Government, businesses can now receive deliveries at any time of the day. Waste and recycling can also be collected at any time of the day.

Our waste team are doing split-shifts to ensure the safety of our drivers while carrying out business as usual, which will see them collecting waste in some areas earlier in the morning. 

Please place your bins out the night before your collection day in case our collection trucks come earlier than normal.   

We thank you for your understanding and cooperation during this time.

For other Frequently Asked Questions regarding your waste services and for more information visit our 3-Bin FOGO System page.

Are verge collections now changing?

There are no changes to this service and the current garden organics verge collection will continue as normal.

Please ensure your garden organics are not placed out on your verge until seven days before your collection commences and they are no longer the 1.5 metres or 0.35 metres in diameter.

If the items are safe where they are then leave them there until this all passes or for the next bulk verge collection which commences in September 2020. Do not place bulk waste items on your verge before September as they will not be collected.

Visit our Bulk Verge Collections page to find out when your next verge collection is and for more!

Are recycling hubs inside community centres still available?


You can also drop off household hazardous waste at your nearest hazardous household waste drop-off location

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