With more people staying at home, you may see an increase in items going to either your general waste, recycling or food organic, garden organics (FOGO) bins.
We are unfortunately unable to increase the number of collection rounds during this time due to the following reasons:
- Lack of the availability state-wide for the required amount of waste collection vehicles
- Time taken to coordinate any additional collections would exceed isolation timeframes
- The split shift measures we have put in place to ensure staff are able to carry out business as usual safely during this time
- The City would need to enter into a contract with a private waste company but at great expense and for a minimum 12 month period
From 7 September, we implemented a token system which will provide residents with three packs of compostable bin liners for their FOGO kitchen caddy, per year.
Find out where to collect your packs, how to purchase additional supplies and alternatives to liners on our Compostable Kitchen Caddy Liner page.
If you are unable to make it to our FOGO Kitchen Caddy Liners Distribution Point or require more than one roll, you can purchase extra liners from Woolworths, Coles, FoodWorks or Bunnings, or order them online from Compost-a-Pak, Cardia Bioproducts or Biobag World.
Remember to always use compostable liners, not biodegradable and never use a plastic bag. Compostable liners have these logos and the certified Australian Composting Standard numbers AS4736 and AS5810 on them.
Find out more on our Compostable Kitchen Caddy Liner page.
Following directives by the State Government, businesses can now receive deliveries at any time of the day. Waste and recycling can also be collected at any time of the day.
Our waste team are doing split-shifts to ensure the safety of our drivers while carrying out business as usual, which will see them collecting waste in some areas earlier in the morning.
Please place your bins out the night before your collection day in case our collection trucks come earlier than normal.
We thank you for your understanding and cooperation during this time.
For other Frequently Asked Questions regarding your waste services and for more information visit our 3-Bin FOGO System page.
There are no changes to this service and the current garden organics verge collection will continue as normal.
Please ensure your garden organics are not placed out on your verge until seven days before your collection commences and they are no longer the 1.5 metres or 0.35 metres in diameter.
If the items are safe where they are then leave them there until this all passes or for the next bulk verge collection which commences in September 2020. Do not place bulk waste items on your verge before September as they will not be collected.
Visit our Bulk Verge Collections page to find out when your next verge collection is and for more!
You can also drop off household hazardous waste at your nearest hazardous household waste drop-off location.