Last updated: Monday 12 July 2021.
Frequently Asked Questions: Libraries and COVID-19
The State Government has lifted COVID-19 restrictions in place for Perth and Peel as from 12.01am Monday 12 July. As the situation can change very rapidly, we are working as quickly as possible to keep our COVID page updated www.melvillecity.com.au/covid
Are the libraries open?
Yes! Check our Library Contacts and Opening Hours page for the latest information.
Are public computers still available?
Yes, public computers are available to use at any of our reopened libraries (except Canning Bridge). To help ensure access to public computers is shared equally amongst the community, initial session length is 60 minutes. If no-one is waiting, you may extend your session in blocks of 30 minutes up to a daily limit of three hours.
Have events and other programs resumed at the libraries?
Yes, as from Tuesday 6 July 2021, we resumed school holiday activities, events for adults and other regular programs. If you booked a place at an event that had to be cancelled or postponed due to the lockdown, staff will be in contact with you about any re-scheduled date or to advise of refund arrangements where a fee was paid. During the July school holidays, our regular Storytime and Baby Rhyme Time programs are taking a break.
Do you have online Baby Rhyme Time my family can enjoy?
You can join your favourite City of Melville Library presenters and view some of our past Baby Rhyme Time online sessions from the comfort of your own home.
Don't forget to try out Story Box Library. This contains videos of 300 Australian children's books being read by Australia’s finest storytellers.
Is it safe to visit a reopened library?
The health and safety of our visitors and staff is our utmost priority and we have robust hygiene and cleaning practices in place for reopening, including:
- Only a select number of public computers will be available for use at each location to ensure social distancing
- Hand sanitiser will be available throughout the facility.
- Professional cleaners will clean toilets, floors and public areas on a regular basis.
- All visitors will be required to maintain social distancing while in our facilities
All library staff have completed COVID-19 training prior to returning to work.
We ask that you follow good hygiene practices while in our libraries, including washing your hands regularly using soap and water, using tissues and covering your mouth when you cough and sneeze, and maintaining social distancing. We also ask that you do not visit our libraries if you are unwell.
Can I get FOGO kitchen caddy liners at the reopened libraries?
FOGO caddy liners are available again at all libraries (except for Canning Bridge Express Library).
You will need to bring a token to redeem a pack. Read more details about the token system.
I can’t get my books back to you. Will I be charged late fees?
No, we do not charge overdue fees. If an item on loan to you becomes long overdue, you will be charged for its replacement cost.
If you are concerned about getting your items back to the library, please phone us on 08 9364 0138 or email email@example.com
Can I access the library’s digital resources from home?
Yes, all members can login to our eLibrary resources using their existing library card number and PIN. We have a large collection of eBooks, eAudiobooks, eMagazines and eNewspapers, streaming videos and other eResources
I would like some help accessing eResources, how can I get in touch?
You can phone any of our libraries during opening hours or send an email to firstname.lastname@example.org
I’m not a member but I’d like to access your eResources, can I still join?
Yes – if you are a resident of Western Australia you can join our libraries using the online form. To join, complete our form and have your membership details emailed to you. Once received, you can begin using all of the FREE eResources from home!