Cyber and Online Safety

Staying safe online during the pandemic

Staying connected online has never been more important. The internet is a great way to socialise, learn, work, play and be entertained but there are also risks.


Scammers are using the spread of COVID-19 to take advantage of people across Australia.  

Follow these tips to avoid being scammed:

  • Be cautious and remain alert to coronavirus-related scams
  • Do not provide personal, banking or superannuation details to strangers who have approached you
  • Scammers may pretend to have a connection with you.Stop and check, even when you are approached by what you think is a trusted organisation
  • Visit the Scamwatch website for information on what to look out for, current scams, reporting a scam, and where to get help if you have been scammed
  • Subscribe  to the Stay Smart Online alert service for online safety and secuirty information including the latest threats in Australia

Free Resources from the Office of eSafety Commissioner – For Parents and Carers

The eSafety Team has put together a virtual safety kit with suggestions and trustworthy links to help parents and carers navigate through the online world during the pandemic.  The kit contains useful information on:

  1. How to monitor the situation, specifically:
    • How to avoid getting caught in the hype and fear
    • Being aware of false information
    • Taking breaks from your newsfeed.
  2. How to stay connected
  3. How to help kids stay safe online, specifically:
    • Starting the chat
    • Using parental controls and safe search options
    • Checking smart toy settings
    • Looking for unwanted contact and grooming
    • Knowing the signs of cyberbullying.
  4. How to look after yourself.

Access the kit to find out more!

Free Resources from the Office of eSafety Commissioner - For Seniors

Get Started App

‘Get Started’ is a mobile app to help people get an older friend or relative online.  It’s not always easy motivating someone to try something for the first time so download the app for ideas on how to inspire your loved ones to get online! 

Be Connected Online Training Courses

Learn a new skill from home with these free courses.  Topics include getting setup for video calling; how to use Skype; how to use WhatsApp, how to use FaceTime and much more!

Online Shopping Tips and Advice

If you are self-isolating, in quarantine or your mobility is restricted for other reasons, shopping at online supermarkets and pharmacies can help ensure you have the supplies you need.  The eSafety team have put together some tips and advice for those navigating the world of online shopping for the first time!

Need Help with Cyberbullying?

Head to the Australian Government eSafety website for information, resources and support to help you protect your child online. You can also lodge a cyber bullying complaint or report cyberbullying to a social media service from this site.

ReachOut Australia also have some helpful information about cyberbullying specifically for young people.

Online Safety

The Australian Government Office of the eSafety Commissioner provides a range of online safety programs and resources to help safeguard Australians from online harms.

Cyber Security

ThinkUKnow Australia is a partnership between the Australian Federal Police, Commonwealth Bank, Datacom and Microsoft Australia.  Together they have developed a guide to empower Australian’s to be safe, respectful and resilient online. Access the SOS Guide to Cyber Security and learn how to secure your passwords, identity and privacy as well as find out more about scams, cybercrime and how to take action if you have been a victim of them.

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