How We Help
We offer a number of services to ratepayers to help keep our community safe and secure.
Holiday Watch Patrols
Going on holiday? Register your property with CSS and we will regularly patrol your property during the day and night while you’re away, for no extra cost.
Request Holiday Watch Patrol
Extra Patrols on Request
If you have been the victim of a crime or would like peace of mind that someone is keeping an eye on your street or business, call us on 1300 653 643 to request extra patrols.
Advice and Information
Our CSS Team Leader is available 24/7 on 1300 653 643 to answer your community safety or crime prevention questions.
Monitoring and Recording Incidents
If you see something suspicious and have already called police, CSS can attend to observe and monitor the activity and pass on relevant information to assist police. Our CSS officers wear body cameras and our vehicles are equipped with CCTV.
Calling Cards and Reporting
Our CSS officers will leave calling cards if they have attended or noticed a residential alarm or security-related concern on your property. A calling card is also left after the last patrol of your property if you have registered for a Holiday Watch Patrol. If you receive a calling card and would like more information, contact the CSS on 1300 653 643 and quote the CSS Report Code.
CSS Services for Businesses
Visit our Business Hub to find out how CSS improves safety at local businesses.
When to Call the CSS
CSS is not a substitute for the police; they are essentially extra eyes for police and work very closely with the Murdoch and Palmyra Police Stations. Some examples when you could call CSS include:
- If you have been a victim of crime and you would like to request extra patrols.
- To request a holiday watch patrol of your property while you are away.
- If you see something suspicious and you have already called police. CSS can attend, observe and monitor the activity and pass on relevant information to assist police.
- If you want advice about safety or crime prevention. CSS are a 24/7 service with someone available to answer your safety or crime prevention questions.
COVID-19 Guidelines and Directions
If you have concerns that an individual or business is not complying with current State Government health guidelines, please call the WA Police Force on 131 444. Only the Police have the power to enforce and issue on-the-spot fines. For more information, visit the WA state government website.