This page gives an overview of what the Community Safety Service (CSS) does, the services we offer and how you can request a service. Scroll down to see our latest reporting on goals, objectives and measures of success.
Important Contact Numbers
In an emergency always call 000.
For non-life threatening situations when police assistance is required, call the WA Police Force on 131 444. More information on when to call 000 and when to call 131 444, is available on the WA Police Force website.
To anonymously report suspicious behaviour and crime, contact Crime Stoppers WA on 1800 333 000 or at www.crimestopperswa.com.au
For CSS attendance to observe, monitor and report suspicious activity to the police, call 1300 653 643.
How We Help
We offer a number of services to ratepayers to help keep our community safe and secure.
Holiday Watch Patrols
Going on holiday? Register your property with CSS and we will regularly patrol your property during the day and night while you’re away, for no extra cost.
Request Holiday Watch Patrol
Extra Patrols on Request
If you have been the victim of a crime or would like peace of mind that someone is keeping an eye on your street or business, call us on 1300 653 643 to request extra patrols.
Advice and Information
Our CSS Team Leader is available 24/7 on 1300 653 643 to answer your community safety or crime prevention questions.
Monitoring and Recording Incidents
If you see something suspicious and have already called police, CSS can attend to observe and monitor the activity and pass on relevant information to assist police. Our CSS officers wear body cameras and our vehicles are equipped with CCTV.
Calling Cards and Reporting
Our CSS officers will leave calling cards if they have attended or noticed a residential alarm or security-related concern on your property. A calling card is also left after the last patrol of your property if you have registered for a Holiday Watch Patrol. If you receive a calling card and would like more information, contact the CSS on 1300 653 643 and quote the CSS Report Code.
CSS Services for Businesses
Visit our Business Hub to find out how CSS improves safety at local businesses.
When to Call the CSS
CSS is not a substitute for the police; they are essentially extra eyes for police and work very closely with the Murdoch and Palmyra Police Stations. Some examples when you could call CSS include:
- If you have been a victim of crime and you would like to request extra patrols.
- To request a holiday watch patrol of your property while you are away.
- If you see something suspicious and you have already called police. CSS can attend, observe and monitor the activity and pass on relevant information to assist police.
- If you want advice about safety or crime prevention. CSS are a 24/7 service with someone available to answer your safety or crime prevention questions.
COVID-19 Guidelines and Directions
If you have concerns that an individual or business is not complying with current State Government health guidelines, please call the WA Police Force on 131 444. Only the Police have the power to enforce and issue on-the-spot fines. For more information, visit the WA state government website.
Paperless Patrol Service
Our CSS officers are completely paperless while out on patrol. Each officer is able to access all of the City’s systems via a tablet device. They are required to capture notes and information for police; generate maintenance reports; review and update Holiday Watch Patrol information; access information to contact customers; and much more on these devices during their shift. If you see our officers parked up in their vehicles using a tablet device – rest assured that they are not watching movies or on YouTube – they are in fact doing a very important part of their job.
Our CSS Goals and Objectives document explains how the CSS contributes to our broader goals, and how we measure the success of our efforts.
You can see the latest statistics showing CSS patrols and attendances below. You can also access reported crime statistics for your suburb on the WA Police Force crime statistics portal.
- To select the date range use the date slicer on the top right hand corner of the dashboard. Move the top slicer to the left and then the bottom slicer to the right. Or input specific dates directly into the date boxes.
- This data is updated weekly on Tuesdays. As a result you can select a date up to the most recent Monday.
- Click or tap on any of the numbers to see a trend graph of the six months before the last date selected.
- Data on number of patrols conducted shows month to date data regardless of the length of period selected.
- If you have any feedback on the usability of this tool please click ‘was this page helpful?’ on the bottom of the webpage and tell us your thoughts.