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Lodging a Complaint

If you have an issue relating to a service, product, event or incident provided by the City please visit our feedback page.

If you have any reasonable basis to suspect serious or minor misconduct by an individual elected member or employee of the City of Melville, the information below may assist in guiding you to an appropriate agency.

These agencies have the necessary powers and authority to investigate and make properly informed and considered findings about alleged or suspected misconduct by individual elected members or employees of a local government and to do so in accordance with the rules of natural justice.

Elected Members

  • Suspected serious breach

Where you have reason to believe that an elected member has contravened certain sections of the Local Government Act 1995

The matter may be reported to and dealt with by the Director General of the Department of Local Government, Sport and Cultural Industries.

  • Suspected minor breach

Where you have reason to believe that an elected member has contravened the Local Government (Rules of Conduct) Regulations 2007

The complaint must be on the approved Department of Local Government, Sport and Cultural Industries form and lodged with the City of Melville, marked to the attention of the “Minor Breach Complaints Officer” (Director Corporate Services) who will send it to the Local Government Standards Panel.

Elected Members and Employees

  • Suspected serious misconduct

Where you have reason to believe that an elected member or employee engages in corruption or commits a serious offence

The matter may be reported to and dealt with by the Corruption and Crime Commission under the Corruption, Crime and Misconduct Act 2003 (CCM Act).

Employees

  • Suspected minor misconduct

Where you have reason to believe that an employee is not honest or impartial in performing their functions, breaches trust or misuses information and the conduct is serious enough for the person’s employment to be terminated.

The matter may be reported to and dealt with by the Public Sector Commissioner under the Corruption, Crime and Misconduct Act 2003 (CCM Act).

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