City of Melville Mayor the Hon. George Gear JP said while the closures were difficult, they were necessary to keep the community safe.
“We are focused on continuing to be here to support our community and staff through this crisis,” said Mayor Gear.
“Every one of us plays an absolutely critical role in helping to stop the spread of COVID-19, and we ask our community and staff to follow the directions and guidelines of our public health officials, to be diligent about hand washing and personal hygiene, and to practise social distancing. Let’s look after each other and keep each other safe.”
“These times are unprecedented and as a City we are faced with the huge task of ensuring we can continue to deliver our essential and critical services, particularly for the more vulnerable members of our community. We are working through it, getting creative, moving things online and through this we will ensure we are here for our community and staff in the months ahead.
“As we do this, we ask for the community’s understanding and patience as there may be an impact on our customer response times. Please rest assured we will attend to your needs as soon as is practicable.
“For those in our community who need assistance or support, we invite you to contact our customer service team on 9364 0666 or 1300 635 845. We will do our best to support our community and where we can’t we will do our best to connect you with the services that can.
“As we become more isolated and restricted in our movements, it is even more important for our community to stay connected and involved, so why not jump onto our community engagement page www.melvillecity.com.au/melvilletalks, and get involved in some community projects.”
Some of the measures the City has undertaken so far:
- Reviewing our critical community services, to ensure the most vulnerable people in our community are still able to access important services.
- Connecting with our vulnerable community members to better understand their needs and how we might be able to respond.
- Working with agencies that provide critical community support.
- Relaxing time restrictions and movement caps for deliveries to retailers, to allow supermarkets and other key service providers to get the deliveries they need 24/7 and keep up with the community’s demand for items.
- Supporting our business community by linking them to important Federal and State resources and support mechanisms, and working with the Melville-Cockburn Chamber of Commerce and other partners.
Changes to Melville Facilities and Services
- Open as at 23 March, 2020
- City of Melville Civic Centre – Customer queries and payments
- Community Centres - Essential services
- Library Services Online - Library memberships and e-resources.
- Planning and Building Applications should be lodged online wherever possible
- All other services are available as usual
- Closed as at 23 March, 2020
- Melville Libraries
- LeisureFit Booragoon and Melville
- Heathcote Gallery and Museum
- Wireless Hill Museum
For more information, visit www.melvillecity.com.au/COVID19 or call 1300 635 845 | 9364 0666.