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Talking Trash the Melville Way – National Winner

3 December 2019

The City Melville has received the Communication Engagement Success of the Year Award at this year’s Waste and Resource Recovery (WARR) awards.

The City of Melville has received the Communication Engagement Success of the Year Award at this year’s Waste and Resource Recovery (WARR) awards, for its unique approach to waste education and the successful Food Organics, Garden Organics (FOGO) 3-bin roll out.

The Waste and Resource Recovery awards celebrate the latest innovations and achievements in the waste industry, highlighting the best in waste management projects, resource recovery and innovation.

City of Melville Mayor the Hon George Gear JP said the award was a great step towards helping maintain a clean and green City and is a testament to how the community have embraced the system with open arms.

“Taking a proactive approach and working with the community to find solutions for all households, including those finding it difficult to adapt to the new system, saw our City recognised nationally at the WARR awards, said Mayor Gear.

“From free larger recycling bins and general waste bin audits and bigger bins if required, the FOGO team also provided personalised feedback on how they could better sort their waste. We listened to feedback from the trial and implemented it during the roll out.

“Our innovative approach to marketing, communications and education saw residents engage with our gaming app, which allowed them to test their knowledge of what goes in what bin, in a fun and interactive way. Our website assisted residents to input their address and find out exactly when their new bins would arrive and what their new collection days would be.

“This was combined with grassroots engagement, including interactive community information sessions with the number of sessions doubled to meet community enthusiasm.

“We also resourced a highly-visible information stall at Garden City and our bin fairies hosted fun educational activities at our major free family events, to spread the word about FOGO.

“A huge thanks to you, the community, who fully embraced the 3-bin FOGO system and your continued efforts and dedication to reducing waste to landfill, reducing contamination and putting the right things in the right bin.

“I would also like to thank City staff who worked extremely hard to ensure the roll out was a success and a smooth transition for residents all while delivering significant cost savings in the region of $3million to our community.”

This is the second award the City’s FOGO 3-bin system has won in 12 months, taking out the Avoid Recover Protect award at the 2018 Waste Authority Infinity Awards, in collaboration with the South Metropolitan Regional Council (SMRC).

For more information on FOGO, visit www.melvillecity.com.au/fogo or call 9364 0666.

Image: L to R Chief Executive Officer Marten Tieleman, local residents Noel and Joan Lombardo and the Hon City of Melville Mayor Gear JP

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