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Age-Friendly Melville Plan Review

Age-Friendly Melville Plan Review

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Get involved and share your ideas for a more age-friendly Melville.

Last Updated: 27 October 2025 Follow Engagement

We aim to provide age-friendly initiatives, events and community programs that enhance the quality of life for older people living in our City. Our Age-Friendly Melville Plan is our roadmap for how we support our community as they age. The plan aims to build a healthier, safer and more inclusive Melville, where people can stay active, connected and keep learning, no matter their age. 

With our current plan coming to an end, we're looking ahead to the future. Work has begun on the next Age-Friendly Melville Plan (2027-20231) -  and we’d love your input to help shape it.

Age-Friendly Melville Plan 2022-2026 

The City has been a proud member of the World Health Organization’s Global Network of Age-friendly Cities and Communities since 2010 and remains committed to supporting the wellbeing and aspirations of older people. 

In line with these goals, the City’s current and revised Age-Friendly Melville Plan will remain focused on four key areas. We’re seeking your input to help shape the actions and initiatives that sit beneath these areas and guide how we achieve them.

Four key areas: 

  • Community support and health – advocating for good quality, appropriate and accessible community support and health services. 

  • Transport – advocating for accessible, innovative and integrated transport options that meet a wide range of community needs. 

  • Housing – advocating for increased choice and diversity in suitable housing options for older people. 

  • Communication and information – advocating for City of Melville communication and information to be accessible and inclusive for older people. 

Older people doing exercise

Highlights from the 2017-2021 Plan

We’ve achieved some great things with previous plans. Highlights include: 

  • Accessible Business Network: Training for local businesses to be more age-friendly, including initiatives like Quiet Hour at Hawaiian’s Melville. 

  • Assistance Fund: Financial support to help older residents stay independent at home. 

  • Housing Toolkit: Resources to help older people understand their housing options. 

  • Dementia Support: Memory Café, online resources, and expert-led community sessions. 

  • Hand to Heart Program: Connecting older people with services and social activities. 

  • Healthy Lifestyle Expo: Promoting wellbeing in partnership with local organisations. 

  • Elder Abuse Awareness: Advocacy through the National Alliance for the Prevention of Elder Abuse. 

Want to find out more? Click the button below: 

Age Friendly Melville 

Opportunities to get involved

We’re calling on all people aged 55 and over (or close to this age), as well as service providers and community groups, to help us shape the next plan. 

There are lots of easy ways to take part: 

  1. Host your own Cuppa Conversation. Download the form and chat with friends or your group to share ideas over a cuppa. Also great for service providers, volunteers and clubs. 
  2. Complete our online survey below - it only takes a few minutes and helps us understand what’s most important to you.
  3. The survey is also available in paper form, over the phone (08 9364 0666) or in person.  

Your feedback will help shape the next plan, building a healthier, safer and more inclusive Melville for everyone as we age. 

All completed Cuppa Conversation and survey submissions will go into a draw to win one of four $50 VISA gift vouchers.

Engagement closes midnight Sunday, 7 December 2025.
 

FAQs

s
What is the Melville Age-Friendly Plan, and why does it matter?

The 2027-2031 Melville Age Friendly Plan will take over from the current plan, which focuses on how we can be an age-friendly City that enhances the quality of life for older people.  

The plan was developed in direct consultation with community and relevant stakeholders through surveys and workshops. The City engaged with people aged over 55, family members, carers, service providers and the wider community to determine the four priority goals – community support and health services, transportation, communications and information, and housing.  

Who can have their say?

We want to hear from those aged 55 and over, as well as their relatives, carers, service providers, and anyone in the community who cares about supporting older people. 

We also want to hear from those who will turn 55 during 2027-2031, when this plan will be implemented.  

How are you engaging the community on this project?

We’re connecting with the community in a variety of ways to make it easy for everyone to get involved. 

Online and digital 
For people short on time, we’re asking quick questions on Facebook and capturing feedback directly through social media. 

If you’ve got five minutes to spare, you can also complete our short online survey above. The survey is available in multiple formats (online, in person, in hard copy, or over the phone). 

In the community
We’ll be dropping into existing community events during the month of November, including the Memory Café and the South of the River Forum (12 November 2025), as well as targeted focus groups with aged care service providers.

Host your own Cuppa Conversation 
We’re encouraging everyone to host their own Cuppa Conversation, because great ideas are often shared over a cuppa! 

Download the Cuppa Conversation form and follow the simple steps to get started. It’s easy and a great way to share your thoughts with friends, family or your community group. 

How will my feedback be used?
Feedback collected during the consultation will be reviewed and used to shape the development of the next Plan. 
My privacy is important. Will my information be shared?
We take our privacy obligations seriously. Personal information is information we hold, which is identifiable as being about you. Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find out more information about your privacy rights at the Privacy Commissioner's website  and on our privacy page
 
We may collect personal information from you when you participate in an engagement. This may include your email address, residential address and demographic information. This information is used to analyse engagement results , review communication objectives and obligations, or to communicate information to you about the outcomes of the engagement.
My elderly relative or friend isn’t confident using technology. How can they take part?

We invite all members of our community aged over 55 to attend the South of the River Community Forum on 27 October and share their feedback in person. 

If that’s not possible, you could host a Cuppa Conversation with them, a relaxed chat over a cuppa where you can note down their ideas and suggestions. Resources are available to help guide your discussion. 

You can also complete the online or hard copy survey on their behalf, and you’re welcome to share your own thoughts too. 

How can I find out more about what the City currently offers for older residents and seniors?

Our Age Friendly Melville webpage details the range of activities and opportunities we provide, include the Age Friendly Melville Assistance Fund (supporting independent living), events and helpful resources.  

Age Friendly Melville 

How can I stay updated on the progress of this project?
To receive email notifications, click ‘follow engagement’ at the top of this page. 
Prize Draw T&C
a. Eligibility
Participants who complete the Cuppa Conversation and survey during the open period and provide their email address and personal information will automatically go in the running to win one of four $50 VISA Gift Cards. Entry is free and the four winners will be selected at random.

City of Melville Officers or Elected Members, their spouses/partners, and children are ineligible to enter the prize draw but are welcome to provide feedback as part of the Age-Friendly Melville Plan engagement.

b. Entry
To enter this competition, participate in the Age- Friendly Melville Plan by completing a hard copy or online survey.
 
Name and email address must be provided to go in the running to win one of four $50 VISA Gift Cards. Entry must be completed during the engagement period between 8.00am Monday 27 October and midnight Sunday, 7 December2025. Entries made after this period will not be accepted.

The City reserves the right to disqualify any entry that is not in accordance with these terms and conditions or who has, in the opinion of the City, engaged in conduct in entering the draw which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the City and spirit of the campaign. The City reserves the right to disqualify a winner without warning or notice if the City becomes aware that the winner and/or the winner’s entry is of a type described in this clause. The City accepts no responsibility for any late or misdirected registrations due to technical disruptions, network congestion or for any other reason.

​Entry into the prize draw is deemed acceptance of these terms and conditions.

c. Prize Draw Queries
If you have any competition queries, you can get in contact by filling out the Contact Us form on  Melville Talks. The City makes no representations and does not guarantee it will respond to all correspondence by the closing date of the campaign.

d. Prizes
There are four $50 EFTPOS VISA gift vouchers.

Four winners will be randomly selected from a pool of valid entries after the engagement closes. A valid entry is one that was submitted during the competition period, has supplied a valid email address and complies with these terms and conditions.

The prize must be accepted as offered and is not exchangeable or transferable. The prize can be collected from the City of Melville Civic Centre during regular opening hours, or posted to the recipient on request.

e. Prize Draw
The winning entry will be randomly selected at the City of Melville Civic Centre after 12.00 noon AWST on Wednesday 10 December r 2025. Winners will be notified via email.

f. Notification of Winners
The City’s decision is final and no correspondence will be entered into. If the prize is unclaimed or un-awarded after two weeks, a second and final prize draw will be conducted. If the prize remains unclaimed after two weeks, the prize will be forfeited and may be used by the City for alternative purposes at the discretion of the City.

g. Legal Conditions
In the case of the intervention of any outside act, agent or event, which prevents or significantly hinders the City’s ability to proceed with this promotion and in the manner described in these terms and conditions, including but not limited to vandalism, computer virus, technical failure, acts of God, the City may in its absolute discretion cancel the promotion and/or recommence it from the start on the same conditions.

The City is not responsible for any incorrect or inaccurate information, either caused by the entrant or for any of the equipment or programming associated with or utilised in this campaign, or for any technical error, or any combination thereof that may occur in the course of the administration of this campaign including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or satellite network failure, theft or destruction or unauthorised access to or alteration of entries.

h. Privacy
All information is handled in accordance with the City’s Privacy Policy, and the City will not use the information the entrant provides for anything other than for the purposes of administering the competition.

Timeline

  • 27 October to 1 December 2025
  • Community engagement
    Multiple ways for our community to provide feedback to inform the draft plan


Who's listening?

Contact

Philippa Aitken, Seniors & Volunteering
Community Development - People Team 

Phone08 9364 0666
Email

Philippa.Aitken@melville.wa.gov.au

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