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New Online System Improves Process for Building Applications
The City of Melville will be one of the first local governments in Western Australia to offer its residents and businesses the opportunity to lodge planning and building applications online.
Set to go live in early March 2010, the new system will allow users – including building companies, patio companies, architects and residents – to lodge planning and building documents via the internet.
CEO Dr Shayne Silcox said that almost 5000 planning or building applications were received by the City last year.
“Until now, people have had to lodge their applications over-the-counter or by post,” he said.
“The new system has been developed to minimise delays to projects and is particularly useful for those businesses that regularly submit building plans.”
Melville Cockburn Chamber of Commerce President Chris Pearse praised the City for introducing an important efficiency.
“I commend the City for this proactive initiative. These steps to streamline processes are a great step forward,” Mr Pearse said.
The online application lodgement process is a step-by-step system which prompts the user and offers helpful hints.
Applications can be lodged from the comfort of the user’s desk and one consolidated processing bill will be issued each month.
Users will be able to view their application’s progress online.
The system is also paper-free, which is kinder to the environment, and saves on printing costs and document storage.
People without access to a computer can still lodge their planning and building applications by post or over-the-counter at the City of Melville Civic Centre in Almondbury Road, Booragoon. Payments for planning and building applications can also be made via the phone.
To check out the new online lodgement system for planning and building applications, visit www.melvillecity.com.au and click on ‘Online Services and Payments’ in the quick links.