Document Actions

City Encourages Residents and Businesses to Speak Out

Published Date: 03 September 2007, 04:29 PM

Residents and businesses are being encouraged to participate in a survey aimed at improving facilities and the level of service provided within the City of Melville.

Four hundred residents and 100 businesses will be randomly selected to take part in the Business and Community Survey, which is being conducted until Friday, 21 September.

Mayor Katherine Jackson said the survey would be beneficial to all community members in the City of Melville. “The survey seeks to help the City of Melville better understand community aspirations, measure community perceptions and identify performance gaps and improvement opportunities,” she said. “The information gathered will help us compare our performance against industry standards and similar local government authorities.”

Business Improvement Manager Linda Footman said the Business and Community Survey would help the City determine whether perceptions differed across the community, by factors such as age, gender and business type. “It will help us to determine whether these differences are statistically significant,” she said.  

The surveys will be conducted by telephone and take no more than 10 minutes. Participants will be asked a series of questions to determine their importance and satisfaction with particular services provided by the City of Melville.

Businesses and community members are strongly encouraged to participate should they be randomly selected.

For more information on the City of Melville Business and Community Survey, contact Ms Footman on 9364 0614 or email lfootman@melville.wa.gov.au.  

Survey & Bulk Rubbish Collection

Posted by Elizabeth MacColl at 17 September 2007, 01:25 PM
Its good to think the residents get to have a say. Melville Council does a pretty good job but I think the bulk rubbish colllection we had yesterday needs to improve. Some rubbish waited 6 weeks, some nearly 2 weeks and all at east 1 week. Residents need be made to understand that torn paper and small items should go in the weekly bins. On Saturday I tidied and packed up the rubbish across the road from me because it was strewn across the lawn, onto the road and was blowing into other neighbours gardens. I was very thankful when the rubbish was finally cleared yesterday (Sunday 16 Sept).

Thank you for having the bushes on Karel Avenue, south of Hetherington, cut back so we can see the cars coming along Karel Avenue.

The libraries are a great resource, especially Garden City and Bull Creek, which I use.