Disability Access and Inclusion Plan

The City constantly works to improve access and inclusion for people with disabilities through implementing actions in its Disability Access and Inclusion Plan.

It is also a legislative requirement under the WA Disability Services Act (1993) that each Local Government has a Disability Access and Inclusion Plan (formerly known as a Disability Services Plan).

The City has recently adopted its 2017 – 2022 Disability Access and Inclusion Plan.

About the Plan

Disability Access and Inclusion Plans provide a means of ensuring that people with disabilities have the same opportunities as other people to access services, community events, buildings and facilities, information, consultative and complaint resolution processes.

We have listed a range of actions that will enhance the lives of people with different abilities and will assist in providing   -

  • Better access for people of all abilities to our services and events
  • Better access to our buildings and facilities
  • Access to information including providing a range of accessible formats for all
  • Even better customer service and complaints and feedback mechanisms
  • Community engagement that includes everyone
  • Access to employment and traineeships including volunteering for people of all abilities and disabilities

For more information please email access@melville.wa.gov.au or telephone our Customer Services Team on 1300 635 845.. Please let us know if you require any assistance or information in other formats.

The City of Melville's current Disability Access and Inclusion Plan (DAIP) was adopted this year and builds upon the work already achieved in improving physical access, raising awareness through training and events, developing specific programs for people with disabilities, encouraging inclusive programs, and increased communications with people with disabilities within the City.

Contractors and Agents

The DAIP is to be implemented by the City of Melville and also by its agents and contractors who provide services to the public on the City's behalf. Visit the Disability Services Commission's website to read more on the obligations of contractors and agents. For any queries or questions about contractor and agent obligations implementing the DAIP please contact our Social Justice Advocate on 1300 635 845 or email access@melville.wa.gov.au.

DAIP Summary Booklet

The DAIP 2017-2022 Summary booklet provides a shortened version of the plan, which includes why we have a DAIP, how the DAIP was developed and the strategies that the city will employ to improve access and inclusion.

View the DAIP Summary online, or in hard copy format at the Civic Centre, the City's Libraries, and on request in alternative formats.